FREQUENTLY ASKED QUESTIONS

Please contact us if you can't find an answer to your question here.

WHY DO I NEED AN ARBORIST?

Arborists specialise in the care of trees. They are knowledgeable about the needs of trees and are trained and equipped to provide proper care. Hiring an arborist is a decision that should not be taken lightly.

Proper tree care is an investment that can lead to substantial returns. Well-cared-for trees are attractive and can add considerable value to your property. Poorly maintained trees can be a significant liability.

Pruning or removing trees, especially large specimens, can be dangerous work. Tree work should be done only by those trained and equipped to work safely in trees.

ARE YOU QUALIFIED?

Yes, the Branching Out team are all qualified arborists.

Paul Richmond, owner of Branching out is and has 25 years of experience in the UK and Australia.

Paul invests significantly in training his team to Australian standards.

Branching Out works to the Australian Standards for Arboriculture including:

Protection of Trees on Development Sites (AS 4970-2009)

Pruning of Amenity Trees (AS 4373—2007)

Australian Standards set out "specifications, procedures and guidelines that aim to ensure products, services, and systems are safe, consistent, and reliable."

Branching Out is a member of the Tree Contractors Association of Australia (TCAA)

To be a licensed member you must:

be fully insured

be experienced and trained

be annually audited

adhere to Safework and TCAA Code of Practice

A TCAA licensed arborist has a higher standard of knowledge and experience.

WHAT SERVICES DO YOU PROVIDE?

Branching Out are Tree Specialists, with a track record of providing professional services for over 25 years to commercial and domestic clients. Our services include:

Tree and palm felling and removal
Palm cleaning and removal
Tree pruning and lopping
Stump grinding
Mulching and waste removal
Fruit trees, shrub and hedge pruning
Land clearing
Reports and surveys
Deadwooding
Canopy elevation
Root barriers installation
Emergency tree removal including work near power lines
And much more - contact us to discuss your requirements and get a free quote

DO YOU DO EMERGENCY TREE REMOVAL?

Yes, we do. We have also have the required approvals to work near power lines.

WHAT LOCATIONS DO YOU SERVICE?

We service the greater Cairns & Tropical North Queensland including:

Cairns
Cairns Northern Beaches
Palm Cove
Port Douglas
Mossman
Gordonvale
Tully
Innisfail
Mission Beach
Atherton
Mareeba
Tablelands
Kuranda

Please contact us about other locations.

HOW DO I GET A QUOTE OR MAKE A BOOKING?

For a free, no-obligation quote, or make a booking please contact us on

0400 326 670 or email branchingoutcairns@gmail.com

DO YOU HAVE INSURANCE?

Yes, Branching Out and all of our team are fully insured, with Public Liability Insurance of $20 million and Professional Indemnity Cover of up to $2 million.

DO I NEED TO CLEAR UP AFTER YOU AND DISPOSE OF THE WASTE?

No, we provide everything needed to service your property including removal of all waste to ensure there is no cleanup work left for you. We can also mulch onsite.

DO I NEED COUNCIL APPROVAL TO REMOVE A TREE?

This can depend on the type, size and location of the tree.
However, we are happy to advise if this is required upon inspection. If an application is required, we can organise lodgement for you and include the associated fees in our quotation.

DO I NEED TO BE AT HOME WHEN THE WORK IS BEING DONE?

No, you don't as long as we have required access to your property and your pets secured safety away from the area of work.

HOW DO I MAKE PAYMENT?

We accept cash, debit card, credit card, bank transfer and PayPal - whichever suits you best!
A tax invoice will be emailed to you for payment; bank account details are provided in the main body of the invoice. EFT and credit card payments are subject to a 2.5% handling fee.

ARE YOUR QUOTES FREE?

Absolutely! Contact us for an obligation free quote now.

IS IT THE SAME COST TO REMOVE ALL TYPES OF TREES?

Due to the size, weight, location, access and a number of other variables, the cost of tree felling does vary. However, we are happy to visit your property and provide a no-obligation quote free of charge.